Staffing agencies are a great solution for businesses needing to fill positions for short periods of time. Workers often fill positions for anywhere from a day to a couple of weeks, and sometimes even longer when a permanent employee takes sick leave or is on vacation. This arrangement often occurs when someone is on maternity leave and intends on returning in which case the company preserves their position by utilizing a temp worker.
Agencies must also provide staff insurance for all employees in the event of injuries, or if damages are sustained while a temp staffer is doing work for a client. A temp agency must screen applicants carefully, as well as understand the staffing needs of the client, enabling them to recruit and retain the best possible workers.
Workers should possess certain skills
Employers rely on the talents and services of temp workers and this means maintaining a large enough talent pool to serve the staffing needs of a particular demographic. The types of temporary positions available have evolved over the years, from clerks, janitors and office support staff, to more highly trained professionals, such as accountants, physicians and computer programmers.
Successful temp agencies adequately screen staff members ensuring their clients the people coming from the agency are competent and can step in without much training in order to get the job done properly. Applicants have been known to lie or exaggerate about their skills and experience in hopes of landing in a higher pay scale or to be considered higher up on the talent pool list.
To protect themselves, temp agencies must confirm an applicant’s knowledge of procedures, get verified proof of training in medical or other highly trained fields, thoroughly check all recommendations and references as well as call previous employers to validate work history, often thought of as a time-consuming process that nonetheless should be strictly adhered to.
Temp agencies all charge a fee to employers for their services in order to stay profitable, and those having higher overhead in order to maintain a higher-quality talent pool may lose clients to competitors charging less. This loss of clients may lead to a reduction of talented and qualified people needed for placement.
This can further lead to situations where a client may claim that the temp worker lacked the proper skills and could even file a lawsuit claiming misrepresentation. Temp agencies must carry staff insurance to address these types of concerns.