As a veterinarian, it is your job to keep the animals you care for happy and healthy, but there is the added risk of injury to patients and their owners due to accidents, or worse, neglect of the property where you run your business. If the property isn’t properly cared for, with the same attention to detail as the animals being treated, there is the potential for a lawsuit. Veterinary pet insurance provides protection in the event that something does go wrong.
Keeping customers safe from accidents is critical for building and upholding a veterinarian’s reputation. This requires a complete safety and loss prevention package. The goal is for your veterinary practice to continue keeping customers happy, increase profits, and in some cases, reduce risk and insurance premiums.
Office safety tips
To uphold a safe workplace for employees and customers at minimal or no cost, you should do the following:
• Maintain your building’s interior and exterior
• Keep parking lots and sidewalks in good condition
• Provide dusk-to-dawn lighting for the exterior of the building and parking lot
• Protect utilities, such as gas meters and transformers, with physical barriers
For the waiting room and corridor, make one-way entrances and exits to avoid startling pets and clearly post animal-control rules. Inspect retail displays to make sure they are secured and won’t topple over. In some cases, separating animals, such as cats and dogs, in the waiting area can keep animals and people out of harm’s way.
Keep walkways free and clear. Make sure areas where customers walk are in good physical condition and are clear of equipment. Keep exterior walking surfaces clear of ice, snow and debris.
Inspect your equipment to ensure it is in working condition
In addition to regularly inspecting fire, burglary, sprinkler and alarms systems, it is also a good idea to have your shop’s wiring, heating, air conditioning equipment and refrigeration units checked regularly.
Make sure employees have been trained in storage and dispensing practices for aerosols, combustibles, flammable liquids, cleaning supplies, and other hazardous materials, and can properly use fire extinguishers. You may also want to consider providing first aid training and instructions on what to do in the event of an emergency, including an evacuation plan.
A veterinary pet insurance policy Pennsylvania will provide coverage for many types of losses. But you should also develop a business interruption plan. Include inventory, building, equipment, and record replacement in your plan in the event of a total loss of the facility and have a contingency plan that will include having a temporary location where business can be conducted.